Privacy Policy

This policy explains what Digital Experts, a division of cestoneai.cloud ("we," "us"), collects when you use our website and services, how we use it, and your choices. We collect the minimum we need to build and run your site — and we never sell your data.

1. What we collect

• Business information you give us or that's publicly available — your business name, address, services, and similar details used to build your site.
• Contact details — your name, email address, and phone number.
• Uploaded assets — logos, images, copy, and any files you send us to use on your site.
• Payment information — handled by Stripe, our payment processor. We never see or store your full card details; Stripe processes the payment and returns only a confirmation and limited metadata (such as the last four digits and receipt info).
• Usage data — basic analytics about how visitors use our site (see Cookies & analytics below).

2. Cookies & analytics

We use Google Analytics 4 (GA4) via Google Tag Manager to understand how visitors find and use our site (pages viewed, general location, device type, and referral source). This relies on cookies and similar technologies. You can block cookies in your browser settings, and where required we honor consent and "do not track" signals. We do not use this data to identify you personally.

3. How we use your data

• To design, build, publish, and maintain your website.
• To set up your domain, business email, and any features you choose.
• To process payments (via Stripe) and send receipts and renewal notices.
• To respond to your questions and provide support.
• To improve our website and services using aggregate, non-identifying analytics.

4. Who we share it with

We share data only with the service providers that make our service work — for example Stripe (payments), our hosting and email providers, and Google Analytics. We require these providers to protect your data. We never sell your personal information. We may disclose information if required by law.

5. Data retention & deletion

We keep your information for as long as your account or project is active, and as needed to meet legal, tax, or accounting obligations. You can request access to, correction of, or deletion of your data at any time by emailing support@cestoneai.cloud. We'll respond within a reasonable time and delete what we're not legally required to keep.

6. Security

We use encryption in transit (SSL/TLS), reputable hosting, and access controls to protect your data. No system is perfectly secure, but we work to keep your information safe and limit access to those who need it.

7. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

8. Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date.

9. Contact

Questions, or want your data deleted? Email support@cestoneai.cloud.